First Name: Hank
Last Name: City: State:
Our salesperson Alex Maslennikov is top notch, made the buy experience enjoyable as much as he was informative, with integrity throughout process. If he wasnt in the business of selling cars, I would hire him myself. Excellent all around experience with everyone involved - big sincere thanx to all. wife loves the vehicle!
First Name: Jeff
Last Name: City: State:
I purchased a certified pre-owned E350 from Millennium last month and wanted to take a moment to let you know what a terrific experience I had with your dealership and in particular, my sales associate, Alex Maslennikov.
From the test drive to the sale's closing, Alex really did a great job. During the test drive, he struck the perfect balance of allowing me to enjoy the drive and absorb the experience, while appropriately explaining the many features of the car, including things that one may not be aware of from looking a website or perusing a brochure. I was impressed with his easy command of the many details the vehicle presented and he was able to answer all my questions to my satisfaction. The negotiation of the deal was conducted fairly and respectfully and without any of the pressure tactics some auto dealers feel they need to resort to. To no surprise, Alex was also fully prepared for my arrival when I came with my wife to take delivery and close the transaction. She too remarked how pleasant, knowledgeable and professional Alex was.
I truly appreciate the fact that Alex has taken several opportunities over the month since I acquired the car to check in with me, to make sure I remain satisfied, and to be sure that I have no lingering questions or concerns. He has done an excellent job on behalf of Millennium to ensure I came away feeling that I have a dealership I can count on over the years.
First Name: Lateasha
Last Name: City: State:
Good Afternoon,
I recently leased a 2009 C300 from your dealership. For some odd reason, I am not in receipt of the survey that is normally sent out to consumers once a vehicle is leased or purchased so I would like to use this message in lieu of that survey. My experience at Millennium was nothing short of exemplary! In fact, I couldn't be more satisfied with my Salesman, Mr. Alexander Maslennikov. His acumen, attention to detail and superb customer service not only left a lasting impression on myself but my mom as well. I was first introduced to Mr. Maslennikov through my mom who came to me boasting about how awesome he was as a Salesman. I in turn, leased my vehicle within a few weeks after that. To this day, Mr. Maslennikov continues to make his services available, inquiring from time to time about my satisfaction of the vehicle. Any questions that I needed answered, were answered timely and accurately. Most importantly, Mr. Maslennikov dedication to his job, showmanship, interpersonal skills and his ability to make a customer feel "at home" while shopping for a vehicle is what ultimately sold me. With professionals such as Mr. Maslennikov on your team, your business is bound to remain a success.
Thank you for your time and for a wonderful experience with Millennium. Also, you have my permission to post my comments on your website if you wish.
First Name:
Last Name: City: State:
Steve Williams was courteous and great to work with. Absolutely no pressure during transaction (What I look for when purchasing a vehicle).
First Name: Last Name: City: State:
We have been buying/leasing Mercedes with you for the past 20 years and Russ was the nicest/best salesperson who has helped us in all that time. We will definitely be coming back to Russ when our other older Mercedes needs to be replaced in the future.
First Name: Last Name: City: State:
Our salesperson was fantastic. He really knew what was important to me and helped me get what I wanted. He spent alot of time with me at delivery, going over the controls and features of the car. Also he was very proactive in getting the paperwork done ahead of time to decrease my waiting time at the dealership. He was always professional and upfront about the car and the dealership. I enjoyed working with him and would recommend my friends to buy a car from him. I would like to finalize some of the additional features on my R350 like the GPS and phone capabilities and will be in contact with him early next week to discuss. I have full faith that he will help me execute my added features. Thanks for such a positive and painless experience.. Cathy L
First Name: Last Name: City: State:
Steven was by far the best sales consultant that we have ever had the pleasure of meeting. We are previous owners of a 2006 R350, but Steven knew much more about the vehicle than us. He was very understanding and thoroughly guided us through our choice as well as explaining all the features of our new car. He spent a lot of time with us, giving us plenty of time to make our decision. We never felt rushed. Steve understood that my wife was more focused on the color choices, while I was focused on features. He appropriately guided both of us. I will definitely want to use his services in the future and will recommend him and your dealership to others. In fact, I did twice already this morning. I don't know of anything that Steven left out of the discusssion. I would give him a 10 out 10 satisfaction points, and even more if it were possible.
First Name: Last Name: City: State:
Jorge was truly fantastic - and I will continue to come to him for all our future car buying needs.
First Name:
Last Name: City: State:
I just recently purchased a pre owned vehicle from your dealership (Millennium) and I was most impressed with the quality of the service I received throughout the whole process. I must single out in particular my sales person Alex Maslennikov who so promptly responded to all of my phone calls, and made the process seem so easy. He had an unlimited amount of patience in handling all my questions and concerns and held firmly to the conviction that it is worth the time and effort to do it right. If he didn't have an answer for me he quickly identified the expert to help me. The pride with which Alex performs his duties as a salesman is evident in the excellent service he provides his customers. I really appreciated his accommodating nature, and diligence in following up with every detail of the transaction. My husband called three Mercedes Dealers when we started the process, one took three days to return his call, the second responded within within the day but it was Jeff Keitz, Pre-owned Manager, who responded immediately. His professional but yet down to earth personality is refreshing. Clearly, without Jeff's help this sale would not have been nearly as successful as it was. He is the best! Finally, I would like to acknowledge Gabby for her dilengence and professionalism in processing all the paperwork. She is so efficient and nice. We look forward to doing business with Millennium and would be more than happy to recommend the dealership to our friends. It has been a joy working with your fine staff.
First Name: Last Name: City: State:
I was in Millennium Mercedes on DEC 31 . My Name is Stavros and my wife Teresa. We had the most fantastic experience buying the car of our dream from you guys. We can express how happy we are. Mr Williams was our salesperson. he was very friendly and professional helping us to find the right car. We found just a nice experience buying our 3 Mercedes. We feel like home. Thank you very much
First Name: Last Name: City: State:
The sales department worked miracles and got me a deal nobody else could. I went to three different dealers and got the runaround three times. Thankfully Millennium was the fourth dealer I visited. I could have saved myself the trouble and gone there first. I won't make that mistake again.
First Name: Last Name: City: State:
Millennium got me out of my current Mercedes-Benz lease 6 months early, paid my remaining payments and lowered my payment. They even gave me a car to use while my new car was getting ready.
First Name: Last Name: City: State:
Even though I didn't buy my vehicle at Millennium, the service department went out of their way to help me. My original dealer couldn't be bothered. I know where I'll be buying my next car!
First Name: Last Name: City: State:
Hi Allyson. Everything is going great. I'm really enjoying the car. I tell everyone about what a great salesperson you were. As a woman shopping without a man or a husband, you're often looked at differently and treated differently. I have to say I never felt that way with you. You made buying the car an enjoyable and easy experience. Thanks for the follow-up. I'll stop in and see you on my next service call. Best wishes from myself and Christopher for a wonderful holiday.
First Name: Last Name: City: State:
I am very happy with the car and my buying experience with the car. My salesperson has been extremely professional and pleasant to work with both during the sales process and dealing with my questions and issues after delivery.
